Privacy policy

Last updated: November 5, 2026

Re:Mission Entertainment operates this store and website (the "Services"), powered by Shopify. This Privacy Policy explains how we collect, use and share your personal information when you visit, shop with us or contact us. By using the Services, you agree to this policy.

Information We Collect

  • Contact details: name, email address, phone number, billing and shipping address.
  • Order information: items you view, add to your cart or purchase, returns and past orders.
  • Payment information: payments are processed securely by our payment providers (Shopify Payments and PayPal). We do not store your full card details.
  • Communications: anything you send us by email or contact form.
  • Device and usage information: IP address, browser, device type and how you use the site, collected through cookies and similar technologies.

How We Use Your Information

  • To process and ship your orders, including pre-orders, and send order and shipping updates.
  • To provide customer support and respond to your messages.
  • To send news, releases and promotions if you sign up. You can unsubscribe at any time using the link in any email.
  • To prevent fraud and keep the store secure.
  • To comply with legal obligations.

Who We Share It With

  • Shopify, which hosts our store.
  • Payment providers, to process payments.
  • Shipping carriers and fulfillment partners, only as needed to deliver your order.
  • Authorities, when required by law.

We do not sell your personal information.

Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve the Services. Learn more in the Shopify Consumer Privacy Policy.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies in your browser settings.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising. To make a request, email us. We may need to verify your identity first. We will not discriminate against you for exercising these rights.

International Transfers

Your information may be stored and processed outside the country where you live. For transfers out of the European Economic Area or the United Kingdom, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses.

Data Retention and Security

We keep your information only as long as needed to fulfill orders, meet legal requirements and resolve disputes. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. Changes take effect when posted on this page.

Contact

Questions or requests about your privacy? Email remissionentertainment@gmail.com.